Santanna offers other energy plans not offered at your utility company. Renewing your energy plan with Santanna lets you lock in a rate that you like. Electric and natural gas rates are subject to change depending on energy market demand. The sooner you renew, you avoid any risk of drifting onto a plan with a market-based rate that could be much higher.

Our most popular plan is a Santanna Bundle plan. When you bundle your electric & natural gas services, you get one-stop shopping. You’ll enjoy hassle-free renewals, superior customer service, and better value over your contract term. Plus, you get DOUBLE rewards dollars simply by paying your bills on time.

Predict-a-Bill is another popular option for residential customers in Illinois, Ohio, and Pennsylvania. Predict-a-Bill helps stabilize your energy bill. This is a good choice if you like paying the same flat dollar amount on your monthly bill. You can generally use all the natural gas and electricity you need, and still pay the same amount on your bill each month.*

Our Prime Plus plan is also an excellent choice for Illinois customers. Prime Plus is like a traditional fixed price plan, but better. Your rate won’t increase over your contract term; and you get the added benefit of potentially paying a lower price if the wholesale price of electricity or natural gas decreases.**

* Restrictions apply. Enrollment based upon program eligibility. Customers using more than 125% of their normal monthly usage as determined by Santanna may be required to switch plans.

** Prime Plus customers may receive a rate decrease if Santanna’s designated wholesale price index plus an adder falls below a certain amount. See product terms & conditions for details.

Watch for a renewal email from Santanna 67 days before your current contract ends. This is the earliest time you can renew.

A renewal letter is also sent by postal mail 60 – 70 days before your contract expires. You can renew any time after receiving this letter.

It’s best to renew as soon as you become eligible to do so. Ideally, renew at least one month before your current contract ends to ensure a seamless transfer to your new rate.

Energy rates can increase or decrease as you approach your current contract end date. The sooner you renew, the more easily you can lock in a rate you like. So when you see your ideal offer, renew online immediately or contact an energy specialist at 512-798-4041.

If you are also adding a new service through bundling, the start date for the new service will be determined by your utility company and could range from a few days to a few weeks.