About Santanna Energy
“Our company, your values . . . Santanna!”
“To create life-long relationships by providing quality service to customers, communities and employees. ”
“To be the energy supplier of choice.”
- Outstanding Quality of Service
Key Business Drivers
- EMPLOYEES – Employees are Santanna’s core asset. Exceptional employee skills and talents drive the company future.
- CUSTOMER EXPERIENCE – A positive customer experience results in improved customer satisfaction, loyalty and advocacy.
- SERVICE QUALITY – Santanna strives to provide superior service to our customers throughout all areas of our business to ensure we exceed customer expectations.
- ACCURACY – Accurate data and processes underpin the success of Customer Service, Customer Billing, Forecasting and Marketing.
- VALUE – Santanna’s products must deliver value to the customer and Santanna’s decisions must deliver value to the company and the Employee Owners.