About Santanna Energy

“Our company, your values . . . Santanna!”

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For over 30 years, Santanna Energy Services has been the energy supplier of choice for hundreds of thousands of customers. We supply natural gas and electricity to residential, commercial, and industrial customers across the Midwest.

As an employee-owned company, every person on our team is dedicated to our mission of developing lifelong relationships with our customers and our communities. As a result, our customers have peace of mind knowing that their energy needs are being met by people who share their same values and who are committed to providing outstanding service quality.

After 30 years in the business, we understand firsthand the impact of having an energy plan that will work for you for years to come!

MISSION STATEMENT​

“To create life-long relationships by providing quality service to customers, communities and employees. 

VISION STATEMENT

“To be the energy supplier of choice.

CORE VALUES

  • Commitment
  • Honesty
  • Outstanding Quality of Service
  • Innovation
  • Collaboration
  • Excellence

Key Business Drivers

  • EMPLOYEES – Employees are Santanna’s core asset. Exceptional employee skills and talents drive the company future.
  • CUSTOMER EXPERIENCE – A positive customer experience results in improved customer satisfaction, loyalty and advocacy.
  • SERVICE QUALITY –  Santanna strives to provide superior service to our customers throughout all areas of our business to ensure we exceed customer expectations.
  • ACCURACY – Accurate data and processes underpin the success of Customer Service, Customer Billing, Forecasting and Marketing.
  • VALUE – Santanna’s products must deliver value to the customer and Santanna’s decisions must deliver value to the company and the Employee Owners.

For more information call us at: 800.764.4427 x222 or

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