Who Is Santanna?

You use your Natural Gas and Electricity in your home every day… such as warm showers, cooking dinner, laundry, warming your home, cooling the fridge, air conditioning and more!

You have to USE it, might as well CHOOSE it!

Make The Switch! Get REWARDED!

At Santanna Energy we make it easy to be at home! We make you feel at home with us as your Energy Company! Our daily goal is to grow our family through our employees and customers. We are dedicated to your experience and peace of mind as part of our family. We are an employee owned company that has been in business for over 31 years.

We are proud to offer many plan options that fit your lifestyle needs, a rewards program to help you save and spend wisely and a customer service team that will be along your journey should you ever need them. We are constantly striving to improve our current offerings and add new ways to reward you and your community! Our growth is always about you. It’s all about – Our Company, Your Values! We look forward to growing with you.

Santanna Energy Services is an alternative Natural Gas and Electricity provider that serves thousands of residential, commercial, industrial, and institutional customers in Illinois, Michigan, Ohio, Indiana and Pennsylvania. Santanna Energy Services has been around for over 31 years. We understand our industry and know what our customers are looking for. We want to make your house feel like a home. Santanna makes it easy to switch, with no service interruption and your current utility will continue to deliver and service your products!
So why choose us? We value our customers – offering unique customer rewards for benefits like shopping, dining, travel AND a NEW customer referral program as well as tremendous customer service. We strive every day to be the best we can be as your choice for your Energy needs!

More About Us Below: 

Our Mission • Our Values • Key Business Drivers Rewards Program • Security and Certification

Our Mission

To create life-long relationships by providing quality service to customers, communities and employees.

Our Values

(CHOICE)

COMMITMENT
HONESTY
OUTSTANDING SERVICE QUALITY
INNOVATION
COLLABORATION
EXCELLENCE

Key Business Driver

EMPLOYEES
Employees are Santanna’s core asset. Exceptional employee skills and talents drive the company future.

CUSTOMER EXPERIENCE
A positive customer experience results in improved customer satisfaction, loyalty and advocacy.

SERVICE QUALITY
Santanna strives to provide superior service to our customers throughout all areas of our business to ensure we exceed customer expectations.

ACCURACY
Accurate data and processes underpin the success of Customer Service, Customer Billing, Forecasting and Marketing.

VALUE
Santanna’s products must deliver value to the customer and Santanna’s decisions must deliver value to the company and the Employee Owners.

Rewards Program

330,000+ Local Shopping Deals, 85,000+ Restaurants, Thousands of online products, 25,000+ Hotels & Resorts, 20,000+ Movie Theaters, Hundreds of Gift Cards and MORE!

Rewards Dollars can be used in over 500,000 ways: Since we value our customers, when you enroll in Santanna Energy, you enroll in our NEW Customer Rewards Program. Earn $25 in Rewards Dollars EVERY Month – $300 EACH year! And they never expire!

You’ll be automatically enrolled if you enroll online as a new customer!

Referral Program

Since our customers love Santanna so much as their energy provider of choice, we want you to share the love with your family and friends! For each person you refer, you get $25 in rewards!

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Security and Certification

Peace of mind is knowing you have a secure rate on your utility bills. At Santanna Energy, we offer fixed rate plans the secure your monthly energy bill by locking in a low price that never increases for the duration of the contract.

Santanna is:
Accredited by the Better Business Bureau
Certified by the Illinois Commerce Commission (ICC)
Licensed with Michigan Public Service Commission (MPSC)
Regulated through the Public Utilities Commission of Ohio (PUCO)
Registered with the Indiana Utility Regulatory Commission (IURC)
Licensed in Illinois, Michigan and Ohio as an Alternative Retail Electric Supplier (ARES)
Licensed in Illinois, Michigan and Ohio as an Alternative Gas Supplier (AGS)

Want to learn more about our Commercials, Radio Spots and more?

5/5
Tami
Google
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Customer service is always nice and pleasant .I have almost been with them few years now and been pleased ..
Uriel Salgado
Google
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Annette provided me with great customer service!
Daniel Coll
Google
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Ashley answered all my questions and gave great customer service.
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For more information call us at 866.295.8617