Why Choose Santanna Energy Services?

 

Santanna Energy Services is an energy marketing company that serves thousands of commercial, industrial, institutional, and residential customers. For over 25 years, Santanna Energy Services has delivered Premium Service and Competitive Prices.

 

MISSION STATEMENT

Our mission is to provide industry leading energy products and services to our customers while experiencing continuous growth and improvement in the process.

 

VISION STATEMENT

To be the leading private energy retailer in the United States, by offering premium service at a competitive price”

 

CORE VALUES

1. Innovation
2. Quality of Service
3. Professionalism
4. Relationships
5. Integrity

 

KEY BUSINESS DRIVERS

1. Employees
2. Customer Experience
3. Service Quality
4. Accuracy
5. Value

Headquarters in Austin, Texas.

Customer Service and Sales in Bolingbrook, Illinois.

SAVINGS

Santanna Energy Services offers a variety of business and residential energy solutions designed by professionals to increase potential savings. Electric and natural gas prices from your primary energy companies can fluctuate based any number of factors. Fortunately for homeowners in Illinois, Indiana, Michigan, and Ohio there is an sensible alternative. At Santanna Energy Services, our fixed rate plan can help you secure your monthly energy bill by locking in a low price that never increases for the duration of the contract.

SECURITY

Santanna Energy Services has surpassed 25 years in the energy business. We serve thousands of commercial, industrial, institutional, residential and small business customers in Illinois, Michigan, Ohio and Indiana. We are:

SERVICE

Customer satisfaction is top priority at Santanna Energy Services. Our Midwest based Customer Service Representatives are highly trained seasoned veterans who will help answer your questions quickly and accurately. They take pride in their work, and recognize that their efforts have an impact on Santanna’s success. We have been committed to working together with our customers to achieve shared goals for over 25 years.

SWITCHING

Choosing an energy company may be confusing. At Santanna Energy Services, we take out the guess work. With over 25 years in the energy business, we employ compassionate customer service agents who will educate you through the process of switching from your energy provider.

It is important to know:

  • You will still receive delivery of your gas and electric through your current utility company or energy provider
  • Your current service will not be disrupted during the transition
  • Emergency services and billing will be the responsibility of utility company or energy provider
  • Receive one bill from your current utility company or energy provider
  • Santanna never charges sign-up fees
  • No long term contracts

GOING GREEN

Reducing our global footprint is of great significance at Santanna. We encourage all of our customers to enroll in paperless communications to reduce paper use. Through paperless communication, paper usage is greatly reduced, decreasing our global footprint immensely. If you would like to provide Santanna with your email address, call our customer service center at 800.764.4427 or send an email to our customer service address at customer@ses4energy.com with your account information.