The Santanna Difference

We understand that you have a range of options when it comes to energy suppliers. Your unique needs, preferences, and concerns matter and deserve personalized attention by a team that truly cares… and people who think of you as family. 

That’s why it’s our mission to create lifelong relationships by delivering top-notch service to our customers, supporting our communities, and valuing our employees. 

We’re not just here to provide you with natural gas & electricity plans tailored to your home energy needs; we’re here to make a positive difference in every way we can. 

For Our Customers

Outstanding Service & Customer Care

Our team is committed to going above and beyond to ensure every interaction leaves a positive, lasting impression. 

We live this out by being easily accessible via phone and email, and actively addressing your needs with personalized solutions. 

Professional Rapid Problem Resolution

Our customers are our top priority and it’s our ongoing goal to ensure your trust in Santanna. 

We’re committed to addressing concerns and issues promptly and efficiently, and resolving them with quick and effective solutions.

Customer-Centered Rewards Program

To show our appreciation for your continued loyalty, customers get access to our exclusive  Santanna Energy Rewards  portal. 

You can enter exciting giveaways, enjoy special offers and get exclusive perks – just for being part of the Santanna family.

For Our Communities

We’re Committed to Doing Good

As a leading energy supplier, we recognize the importance of making a positive impact on the environment and those around us. 

We are committed to fostering a culture of compassion and responsibility and empowering our customers to make a difference.

Environmental Responsibility

In addition to the eco-friendly initiatives built into our Earth-Friendly plans, we’ve partnered with One Tree Planted to increase your impact. 

For every Earth-Friendly plan purchased, trees will be planted* to contribute to the revitalization of our forests’ vital ecosystems. 

We Support Hunger-Relief Charities

We’re excited to use our energy — and yours — as a force for good. 

Simply by choosing our Unlimited Energy plan, you can contribute to our support of hunger-relief charities** and help provide the security of healthy meals to those who need them most.