There has been some confusion in the deregulation states regarding Fixed Rate Plans and Market Rate Plans (sometimes referred as a Variable Rate Plan). At Santanna Energy Services, if a customer chooses a fixed rate plan, they typically enroll into a one year term. After the one year term is complete, the account will automatically roll over to a competitive market rate plan. This means that the price of their energy may fluctuate month to month depending on the market or weather conditions at that time.

The benefit of the Market Rate Plan is if the electric or natural gas prices go down, so does the amount the customer pays that month. On the other hand, customers may be more vulnerable to weather conditions of extreme cold temperatures or scorching summer environments. That would impact a spike in the cost of their monthly energy price.

Many folks like the price security of a Fixed Rate Plan because the price is secured for the term. That is why it is very important to know when your Fixed Rate term ends and to contact (rule of thumb 1 to 2 billing cycles) Santanna Energy Services to discuss renewing your account to the new Fixed Rate Plan.