About
Easy home electricity & natural gas plans since 1988
For over 35 years, Santanna Energy Services has been the energy supplier of choice for thousands of customers across the American Midwest. We specialize in easy natural gas & electricity plans tailored to our customer's energy needs and lifestyles. We also help small businesses manage energy market volatility, and we support partnerships with agents, brokers and consultants.
As an employee-owned company, every person on our team is dedicated to our mission of developing lifelong relationships with our customers and our communities. As a result, our customers have peace of mind knowing that their energy needs for their lifestyle are being met.
Our Misson
“To create life-long relationships by providing quality service to customers, communities and employees.”
Our Vision
“To be the energy supplier of choice.”
The Santanna Difference
Our customers, employees, and communities have unique needs, preferences, and concerns that deserve personalized attention by a team who truly cares…and people who you think of as family.
At Santanna Energy Services. we go beyond offering personalized natural gas and electricity plans – our mission is to create a positive impact in every aspect of our service, empowering our customers to meet their home energy needs while contributing to a brighter, sustainable future.
For Our Customers
At Santanna, we are deeply committed to exceeding expectations in every interaction, leaving a positive, lasting impression. We prioritize our customers by ensuring easy accessibility through phone and email, providing personalized solutions to address their unique needs. Upholding trust in Santanna is our ongoing goal, and we make it a priority to promptly and efficiently address any concerns or issues, resolving them with effective solutions.
For Our Communities
As a leading energy supplier, we prioritize making a positive environmental impact and empowering others to do the same. Through our commitment to a compassionate and responsible culture, we integrate eco-friendly initiatives anywhere we can. To strengthen our connection to the community and our planet, we donate to hunger relief charities and reforestation projects. We believe in the power of unlimited good.
For Our Employees
At Santanna, we prioritize an empowered environment for our employee-owners, encouraging collaboration, innovation, and the expression of ideas. Our commitment encompasses providing opportunities for skill development, continuous learning, and career growth. Fundamental to our ethos is transparent communication, ensuring our team stays informed, and building trust through clear and honest dialogue about company policies, updates, and more.
Brand Voice
Trustworthy, Transparent, Approachable
We speak to customers in a warm yet professional tone, aiming to build relationships through open and honest communication. Our messaging stays true to who we are as a company with decades of experience, while also feeling accessible and human. When writing any communication, consider the reader and aim for a tone that is clear and straightforward but also friendly and energetic. Avoid overly formal or stiff language, but don't be too casual either. The goal is to sound knowledgeable and dependable, yet also engaging and personable. Above all, our brand voice should instill confidence in our expertise and dedication to service.
Brand Logo
Primary brand logo
Our logo is a key element to our brand identity symbolizing our commitment to providing the energy solutions our customers need.
Our logo should always have our icon to the left and adequate clear space at all times. It is more than just a mark; it is the embodiment of our values, vision, and the promise we make to our customers. As the most prominent symbol of who we are, the primary logo is to be treated with utmost respect and consistency across all brand touchpoints.
The primary logo must be used at all times across all departments unless told otherwise by leadership or as outlined in the use cases section within the “logo variations” section of this brand guideline.

Logo spacing requirements
Ensuring proper spacing around our brand logo is paramount to maintaining its visual integrity and impact. The clear space or minimum margin specified here serves as a protective zone, preventing visual clutter and allowing our logo to breathe.
Our logo should always have our icon to the left and adequate clear space at all times regardless of the logo variation that’s used.
When using the Santanna Energy Services logo, this mark should always be placed at the far corners of your materials. In special cases, this mark can be placed in the upper and lower middle margins.

Logo Variations
Secondary Logos and Santanna Symbol
The use of secondary logos serves as a dynamic expression of our identity. These secondary logos are designed to complement our primary logo in specific contexts, adding versatility to our visual representation. We encourage the use of secondary logos when the readability of the primary brand mark is compromised or in special use cases.
Employee-Owned Logo Variation

The employee-owned logo variation holds a special place in our brand identity, symbolizing the collective commitment and pride of our dedicated team. This distinctive variation is a testament to our unique status as an employee-owned company, embodying the spirit of collaboration and shared success. We encourage the use of the employee-owned logo in contexts that celebrate this factor.
Use Cases: Employee-owned PowerPoint presentations, internal communications, employee events, EO commity events and announcement material, recruitment and onboarding.
Text Simplified Logo Variation

Except for the SES website and social media, the simplified SES logo should be used in situations where the readability of text in the standard logo may be compromised due to size constraints or when the standard logo’s details or text elements may become indistinct. Specifically, this logo should be used when dimension requirements are 1-quarter inch or below or below 900 pixels.
Use Cases: Digital paid advertising, mobile applications, apparel with limited space, packaging labels, postcards, and door hangers. Be sure to connect with your manager if you are unsure of your application.
Santanna Energy Services Icon
The company icon serves as a condensed symbol that encapsulates the essence of our brand, and it is particularly effective when a succinct, easily recognizable representation is required. Use the company icon in situations where brevity and instant brand association are paramount. This symbol should not be used when trying to connect with a new audience type where our brand might not be known.
Use Cases: Social media profiles where space is limited, PowerPoint presentations, event branding, and cross-platform consistency.
Logo best practices
Regardless of logo orientation, when downloading our brand logos, use the logos as they are. Do not attempt to recreate, move, or alter logo elements or typography.

Do not use logos that blend into background colors

Do not distort or alter the logo.

Do not change the logo’s typography.

Do not put logos over loud backgrounds.

Do not use drop shadows or other effects.

Do not remove or replace logo elements.

Do not reconfigure logo elements.

Do not place logo in a white box.
Download your logo files
If you’re uncertain about which logo to use in a specific context, it is advisable to consult with your manager for guidance on the most appropriate and aligned visual representation.
All primary and secondary logo file formats can be found in the Santanna Energy Services “Employee Owners” SharePoint folder. For additional logo format requests, please reach out to Santanna’s growth marketing team.
Brand Colors
Santanna Energy Services brand color palette
The selection and consistent application of brand colors play a pivotal role in shaping a cohesive and recognizable brand identity. Brand colors are more than a visual aesthetic; they evoke emotions, convey personality, and establish a unique connection with the audience. We emphasize the importance of adhering to the designated color palette across all brand touchpoints, whether digital or print. This consistency fosters brand recognition and reinforces our identity in the minds of our audience.
Core Colors
#16425F
#2DABE2
Background Colors
#FFFFFF
#FAFAFA
#F7FEFF
#FEFFFE
Accent Colors
#317AC7
#7CF6FD
#F7E700
#F5CE00
#F15158
Text Colors
#3C4757
White Backgrounds
#FFFFFF
Dark Backgrounds
#222222
Light Backgrounds
Renewable Green
#33855B
Unlimited Purple
#6F346C
Color Backgrounds for White Text
#16425f
#2c6eb3
#33855B
#1f7893
Color Backgrounds for Dark Text
#CDFBFE
#d6e4f4
#FDF8B3
#FCF0B3
Color Tints & Shades
#81cdee
#2dabe2
#1f789e
#8ba1af
#16425f
#0d2839
#d6e4f4
#317ac7
#2c6eb3
#cbfbfe
#7CF6FD
#3e7b7f
#FDF8B3
#F7E700
#ded000
#FCF0B3
#F5CE00
#ddb900
#f47479
#F15158
#c14146
#70aa8c
#33855B
#296a49
Typography
Brand typeface
The brand typeface, Montserrat, serves as a foundational element in our brand identity, contributing to a consistent and distinctive visual representation with its clean lines, and modern appeal. Montserrat should be used exclusively across all brand communications to maintain a unified and recognizable typographic identity. Download this typeface here.
No other font should be used as a replacement.
Montserrat
ABCDEFGHIJKLMNOPQRSTUVWXYZ
abcdefghijklmnopqrstuvwxyz
1234567890
Text Styles
Heading 1
Heading 2
Heading 3
Heading 4
Heading 5
Heading 6
Paragraph Text. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.
Class New-Paragraph
Avada Element Name New Paragraph
Hyperlink Text
Class New-Hyperlink
Avada Element Name New Hyperlink
Iconography
Icons and best practices
Icons serve as powerful visual elements within our brand, offering a succinct and universally understood language that enhances communication. In our design philosophy, icons are thoughtfully incorporated to convey information efficiently and to serve as a distinction between our products. These icons are designed to evoke a mood that alleviates stress, contributing to a positive and reassuring user interaction.
For custom icon requests, contact the growth marketing team.
Offer Card Icons
Term
<span class=”fal fa-calendar” ></span>
Plan Type
<span class=”fal fa-receipt” ></span>
Guarantee
<span class=”fal fa-badge-check” ></span>
Renewable
<span class=”fal fa-leaf” ></span>
Fixed Price
<span class=”fal fa-lock” ></span>
Unlimited Energy
<span class=”fal fa-infinity” ></span>
Energy Type Icons
Electricity
<span class=”fal fa-bolt” ></span>
Gas
<span class=”fal fa-flame” ></span>
Earth-Friendly Electric
Earth-Friendly Gas
Other Icons
Edit
<span class=”fal fa-pencil” ></span>
Rewards
<span class=”fal fa-gift” ></span>
Phone
<span class=”fal fa-mobile”></span>
Simplicity
Convenience
<span class=”fal fa-handshake” ></span>
Value
What to avoid when selecting new icons
We encourage sourcing new and additional icons for Santanna-branded projects. When seeking alternative icons, here are a couple of things to avoid:

Icons with too many colors that cannot be edited or changed.
Icons that may appear overly complex.

Icons with a heavy stroke.

Icons with sharp edges.

Icons with strokes that vary in weight.

Icons with too much fill
Design Elements
Best practices and key components
Design is at the core of our brand identity, shaping the visual language that defines Santanna. We recognize the pivotal role design plays in conveying our brand personality and values.
Santanna Highlight
This specialized highlight is crafted to enhance the visual impact of important text across platforms, ensuring that crucial information stands out in a consistent and eye-catching manner. The Santanna Highlight is reserved for specific instances where emphasis is paramount, adding a touch of dynamism to our messaging.
Do not use this highlight if:
- Your dimension requirements are 1-quarter inch or below or below 900 pixels.
- You’re using white text against a dark background.
- The highlight will skew the readability of your text.
- Your design incorporates intricate details that may be compromised by the addition of the highlight.
- The content involves sensitive or formal topics where the use of a highlight may be deemed inappropriate or distracting.

Santanna Cutouts
Person cutouts serve as a distinctive and humanizing design element within our brand, adding a personal touch to visual communications. These cutouts are carefully selected to resonate with our diverse audience, reflecting inclusivity and relatability.
We encourage the creative use of person and action cutouts to convey a sense of connection and authenticity. Although we strongly encourage steering away from people who look generic and overly posed.
Do not use person cutouts in combination with illustrated people.

Organic Shapes
Organic shapes serve as a dynamic and fluid design element within our brand. Organic shapes should be used across all Santanna branded elements when you’re looking to invoke a sense of calm, trustworthiness, and adaptability.
We encourage the creative exploration of organic shapes to add a touch of uniqueness and fluidity to design projects. However, it is essential to maintain a balance, ensuring that the chosen shapes align with our established color palette and overall design ethos.
For more guidelines on these organic elements, visit the illustrations section.

Illustrations
Vector art and best practices
Illustrations stand as captivating storytelling elements within our brand, adding a distinctive and artistic flair to visual communications. We encourage the thoughtful integration of illustrations to convey a sense of home life, comfort, relaxation, and fun. Illustrations should align with our brand’s personality and values, capturing the essence of our customer-centric approach to take care of our customers so they can enjoy what’s important in life without worrying about their energy needs or environmental impact.
Each vector illustration chosen for Santanna-branded projects should be designed with soft and open backgrounds. People within these illustrations should appear happy, relaxed, and at ease, wearing casual Santanna-colored clothing and engaging in non-stressful and favorable activities at all times.
It is crucial to note that these vector images are best suited for value-centered content, where they can effectively convey the brand’s personality and drive emotion and mood. However, aside from vector backgrounds and icons, and the website, we recommend refraining from incorporating these illustrations too heavily within product positioning content. We believe showcasing real people for our services not only adds a human touch but also enhances the relateability and authenticity of our brand.
The collection of similar illustrated images can be accessed through icon scout. For custom illustration requests, contact the growth marketing team.




Photography
Imagery and best practices
Photography is a powerful storytelling tool within our brand, allowing us to capture the essence of our brand values and to connect with our audience. We believe in the authentic representation of real people and genuine emotion.
We strongly encourage using real people when showcasing our products to enhance the authenticity and human benefit. Photography serves as a window into the Santanna experience, allowing us to showcase the tangible impact our services can create for our customers.
We use a wide range of imagery in our Santanna branded efforts. It’s important to consider these guidelines when choosing imagery of your own:
People
Choose people who:
- Appear between the ages of 25-65 who embrace technology.
- Express genuine emotion.
- Are always smiling and content.
- Wear modern yet casual and relaxed clothing.
- Wear clothing that has colors stand out or match the Santanna brand.
- Appear clean and manicured.
Avoid people who:
- Who wear business formal clothing.
- Appear too posed.
- Adorn negative emotion.
There should always be an even mix of gender and diversity across all Santanna projects at all times.
For custom photo requests, reach out to Santanna’s growth marketing team.


Families
Choose families who:
- Appear to have a genuine connection.
- Have a healthy mix of ages and ethnicities.
- Show genuine emotion and embrace each other.
- Wear modern yet casual and relaxed clothing.
- Wear clothing that matches the Santanna branded colors.
- Appear clean and manicured.
- Appear comfortable and safe in their surroundings.
Avoid families who:
- Appear stiff and uncomfortable.
- Appear too posed.
- Appear too coordinated in clothing and activities.
- Express negative emotion.
For custom photo requests, reach out to Santanna’s growth marketing team.
Homes
Choose homes that:
- Appear attainable to the modern consumer.
- Have a clean and green yard.
- Appears modern and painted in Santanna branded colors.
- Appear lush and organic with a healthy amount of trees and flowers.
- Look decorated and like someone actually lives there.
Avoid homes that:
- Appear European.
- Are near large bodies of water like an ocean.
- Appear too grand.
- Look like apartment buildings.
- Look outdated.
- Appear AI-generated or Photoshopped.
- Have palm trees or other design elements not synonymous with the American Midwest.
For custom photo requests, reach out to Santanna’s growth marketing team.


Interior
Choose interiors that:
- Have a touch of greenery.
- Are clean and modern.
- Are warm and inviting.
- Are relaxing and comfortable.
- Look attainable to the modern consumer.
- Have homey elements like books, picture frames, and decorations.
Avoid interiors that:
- Appear European.
- Have too much white or of one color and appear cold.
- Appear AI-generated or photoshopped.
- Appear too grand or large.
- Look too empty and staged.
For custom photo requests, reach out to Santanna’s growth marketing team.
Other Imagery
Choose imagery that:
- Light and clean.
- Appear uncluttered.
- Looks natural.
Avoid:
- Silhouettes.
- All black and white photos.
- Highly edited and filtered photos.
- Photos that are low quality and resolution.

